The Internet Design Company
From 1/96 OWNER/Consultant – Wilbraham, MA
Create web sites and provide web hosting for small to medium businesses.
Utilize various technologies to create web sites.
Programming technologies include PHP, Active Server Page (ASP).
Utilize Microsoft Access, Microsoft SQL and MySQL for database backend.
Utilize CMS software such as Joomla! and WordPress to create content-rich websites.
Provide Desktop and Network services (upgrades, installations) for small to medium businesses
in Springfield (Mass.) and Connecticut areas.
Develop and execute migration strategies for businesses moving from older technologies
(i.e. Windows 2000, Office 97, 2000) to newer technologies (Windows XP, Office XP, 2003).
Provide hardware and software specifications for customers for upgrades and additions to their
Work with vendors to ensure best pricing for customers.
Jamie Mastrio Photography & Action Sport Pix
From 1/2008 OWNER – Wilbraham, MA
Offering a full range of services from senior portraits, family portraits, picture days
(school and sports), professional headshots, product shots and action sports photography.
Extensive experience using Adobe Photoshop (CS5 Extended) and Lightroom.
Proficient in Nikon technologies including the Nikon D90, Nikon D700, Nikon SB-800 Speedlights
and the full range of Nikon Nikkor lenses.
From 11/99 CONSULTANT – Pfizer – Groton, CT
Web services. Coordinate internal web page creation, modifications and deletions.
Work with end users to define hardware requirements (CPU and Disk Space) and work with Corporate I.T.
(CIT) to purchase hardware configurations to support users needs.
NT support. Assigned to the NT Team in Clinical Business Support Unit. Work through various issues
surrounding the NT environment. Communicate end user needs to (CIT) and ensure their requests are
being met in a timely manner.
From 5/98 CONSULTANT – Pfizer – Groton, CT
Specified and implement test lab environment consisting of: Windows NT Servers (SMS, SQL, Exchange,
Seagate Winstall, Ghost, and IIS 4.0) and Windows 95/NT workstations.
Coordinate with CBSU technical owners in Y2K certification of PCs and other supported devices.
Develop and implement Y2K certification plans for end user-created desktop applications.
Determine the Y2K compliance status of U.S. Clinical commercial software products; coordinate to
replace them or upgrade as required.
Provide overall project technical support as needed. Supervise two full-time consultants.
Bentley College, Waltham, MA.
From 7/97 MANAGER OF ENTERPRISE COMPUTING
Manage a team of five full time employees and two part-time students. Responsible for escalated
Help Desk issues that could not be resolved by the front line staff. Direct large-scale projects
and resource planning.
Responsible for timely delivery of new computers, computer upgrades, software installations and
software upgrades to 1000+ faculty and staff including all computer labs.
Responsible for all new hardware and software evaluations for purchase by the college.
Successful Citrix server evaluation. Includes user account maintenance, program installation,
documentation, user profile maintenance, and testing. Rollout to thirty users for testing.
Responsible for campus wide computer inventories.
From 1/96 SENIOR DESKTOP TECHNOLOGY ANALYST
Project manager for campus wide rollout of Windows 95/Office 95 to » 1000 clients.
Responsible for standardized image creation, rollout schedule and coordination of team
members. Project completed four weeks ahead of schedule.
Setup and maintenance of three Windows NT Servers used for data backup, campus wide program
distribution and new technology testing.
Mail project manager. Responsible for coordination, testing and implementation of a GUI
based mail package.
Successful migration of several critical DOS based database applications to Windows GUI
based applications (Microsoft Access, Lotus Approach).
Number Nine Visual Technology, Lexington, MA.
From 8/95 QUALITY ASSURANCE TEAM LEADER - OS/2 and NT
Manage testing resources for OS/2, Windows NT, AutoCAD and Microstation driver testing.
This included both in-house and external resources.
Design comprehensive test plans. Modified the test plans as products (hardware and software) change.
Coordinated test plans with other team leaders.
Supervise the QA Technician assigned to non-windows driver testing. Assist Windows team leaders
Complete accurate release notes, ensured accurate and consistent readme files.
The Travelers Insurance Company, Hartford, CT.
From 1/95 LEAD SYSTEM SPECIALIST
Responsible for level 2 and level 3 OS/2 support and on-site training.
Serve as backup product manager for level 2 and level 3 Microsoft Windows 3.11,
'95 and NT support and training.
Responsible for OS/2, Windows ‘95, Windows NT operating system level testing,
acceptance and distribution.
Responsible for CID (Customization, Installation and Distribution) process that is
used for pristine installs and upgrades of OS/2 and other CID enabled products.
Assist in creation of the Travelers standardized image server, which is used in conjunction
with new loads and upgrades of client and server workstations.
From 9/93 ASSOCIATE INFORMATION ENGINEER
Participate on self-directed teams that provide telephonic and dispatch support to home office
and field office employees.
Served as team leader. Managed group of ten help desk support technicians.
Responsible for maintenance of knowledge base (TOP of Mind Help Desk) used by Travelers Consolidated
Support Center, which included conversion of existing databases from FoxPro to Microsoft SQL Server.
Provide senior management with daily Help Desk performance reports.
Participate on management task force. This team is responsible for identifying the Traveler’s “top ten”
problems and developing long-term solutions.
From 1/90 SENIOR BUSINESS SYSTEMS SPECIALIST
LAN Administrator. Duties included on-going maintenance of external resources, adding and deleting
users and providing access privileges for 135 users. Install PC and LAN software.
Responsible for installation support, troubleshooting and software upgrade and support of 250 individual
IBM PC workstations from XT/AT to PS/2 Models 50,55,60,70,90 and 95. Provided training for new technologies.
On-going maintenance of existing Clipper programs. Conversion of existing code for compatibility with
BENTLEY COLLEGE, Waltham, MA
From 1/96 Business Administration: Some coursework completed in Computer Information Systems (3.5
To 5/98 CUM)
Morse School of Business, Hartford, CT
From 4/86 Microcomputer Programming High Honors (4.0)
|Adobe Dreamweaver CS4|
|Adobe Lightroom 4|
|Adobe Photoshop CS5 Exended|
|Apple productivity software (iMovie, iDVD)|
|Apple – Mac OS X Operating Systems(10.3.x Panther, 10.4.x Tiger, 10.5.x Leopard, Snow Leopard 10.6.x, Lion 10.7.x)|
|Handbrake (Video Editing software)|
|Joomla! (CMS software)|
|Microsoft Internet Information Server 4.0, 5.0, 6.0|
|Microsoft Office 4.3, ’95, ’97, 2000, XP, 2003|
|Microsoft Office 2004, 2008 (Mac)|
|Microsoft Visual Basic 4.0, 5.0, 6.0|
|Microsoft SQL Server|
|PHP (PHP: Hypertext Preprocessor)|
|WordPress (Blog Software)|
|Windows 2003 Server (Web Edition)|
|Apple Powerbook G4|
|Apple Macbook Pro|
|Nikon D700 (digital SLR camera)|
|Nikon D90 (digital SLR camera)|
|Nikon SB-800 (speedlight flashes)|
|Canon S9000 printers|
|Canon Pro9000 Mark II printers|